We use UK Mail for all our deliveries. At the time of ordering you will be told a delivery date. UKMail deliver between 8am and 6pm. If you order via the internet you will be emailed a tracking number which you can use to track your items online buy going to UK Mail's website (http://www.ukmail.com/).
When your delivery does arrive, please check the goods for damage before you sign for them. You are entitled to ask the driver to wait whilst you inspect your items. If any of the items are damaged, please take a photo of the damage (if possible) and ask the driver to take the items away to be returned to us. Please then Contact Us to report the damage and we will await the return of the items before issuing a refund or sending you a replacement.